My Lipsticks
Jaclyn Hill
Thank you for your feedback & constructive criticism.
If any one of you are not satisfied with your purchase, please contact
This video has been revised at the 2:41 mark in adherence with our partner’s confidentiality agreement. SGS does not permit the disclosure of documents with redactions

  • Liz B
    Liz B

    *she says,*_”I fucked up”_ well, no shit.

  • Liz B
    Liz B

    *shows blurry documents* ma’am... how are we supposed to _see_ those?

  • ᗩᑎGEᒪIᑕ ᗩᑎGEᒪ
    ᗩᑎGEᒪIᑕ ᗩᑎGEᒪ

    It isn’t Jacklyn’s fault it’s the people making it she choose the ingredients and colours

  • Mafer Diaz
    Mafer Diaz

    Am I the only one in here after the Holidays highlighter reveal??? 🙋🏽‍♀️

  • AyeAyeRon Molay
    AyeAyeRon Molay

    Oxygen bubbles 😂😂😂 girl bye. Whoever busy anything from you from here on out is a damn fool.

  • Moe Santa
    Moe Santa

    Awww I kinda feel bad hopefully her new launch goes well

  • Ariminta

    Why don’t u refund all your costumers? 🤔 And why are u posting videos like nothin happened after this? I don’t even wear makeup but you’re really not being professional as a CEO/Makeup “guru”. I’m very surprised that your still able to host super expensive dinner parties and live in an apartment with a rent of 10k a day🤦🏾‍♀️. Girl you just said: send us your picture of the bad product and we will send you a full refund and a fully brand new product. Stop trippin, and give everybody their REFUND

  • Kaylee_Queen 165
    Kaylee_Queen 165

    Why tf am I watching this in November

  • Harrison Diluvio
    Harrison Diluvio


  • Joelle Harrington
    Joelle Harrington

    you're sick

  • Cindy Caceres
    Cindy Caceres

    Her talking gives me anxiety

  • Jessica Nice
    Jessica Nice

    what about the blisters ppl got on their lips? ppl who were cut by her lipsticks need to sue for damages. class action lawsuit.

  • Jessica Nice
    Jessica Nice

    What about the metal in the lipsticks? theres obliviously a HUGE problem with them. your a greedy ass person to not recall these. i wont waste my money or risk my health bc you clearly cannot take accountability.

  • eri anne
    eri anne

    bitch how are you going to explain the video by Pretty Pastel Please?? she obviously proved that they are contaminated and unsafe!

  • sydney_ lived
    sydney_ lived

    Gotta love how none of this is backed up by science.

  • Gabrielle Rodrigues
    Gabrielle Rodrigues

    Fuck you

  • RoseyRoses

    Jaclyn: "I'm not gonna run away from this" Also jaclyn: *leaves every social media platform* 💀


    I’m not convinced



  • A K
    A K

    She literally said her lipsticks will melt when you carry them in your purse during the day... so what am i supposed to do with the lipsticks? keep them in my fridge?

  • A K
    A K

    ”I have worked on my components for 5 years to make it perfect” and you ended up with basic silver and a diamond on top? wow yeah that was worth the 5 years

  • Butter_Chan

    I bet kids lipsticks from the dollar store are much better than hairy lipsticks xD

  • Just Ashley
    Just Ashley

    You look way better without makeup.

  • Jessiee F
    Jessiee F

    Controversy Queen

  • Maddie Bowen
    Maddie Bowen

    Her face looks so much smaller here

  • someone weird
    someone weird

    Utter BULLSHIT

  • zack prete
    zack prete

    five years straight FIVE YEARS STRAIGHT

  • zack prete
    zack prete

    i came back to re watch this because every time she says "fluffy gloves" I literally feel like i'm watching an SNL skit

  • Tanya Mora
    Tanya Mora

    excuses excuses broooooo

  • Aisha AlH
    Aisha AlH

    maybe that happens because someone wont u to be successful and jealous of you !!!!!!!!! cuz it is not normal to happens with lipsticks

  • zed renmus
    zed renmus

    I wonder why she didn't do lip swatches of her own product on lips to see what people were experiencing...🤥🤔🤔

  • Sydney Bruder
    Sydney Bruder EVERYONE WATCH! Straight proof she’s lying bro

  • Kameron Ladd
    Kameron Ladd

    Lol had a feeling she looked like poo without junk on her face

  • Ava Kate
    Ava Kate

    why is she talking so fast? Why can’t anyone be accountable and sorry, not defensive and full of excuses?

  • Lisa R.
    Lisa R.

    I'm reading the comments and I am embarrassed at the ignorance some people have. They clearly have no knowledge of manufacturing and processes. It an issue with quality control - she's not duping you people. She's taking responsibility, granting full refunds AND a new product. What more do you people want? Her first child? Good grief!

    • Dani_Is_Terrible 1
      Dani_Is_Terrible 1

      There is still people, and this happen five months ago, who still haven’t gotten their refunds, and they spent hundreds of dollars on these lipsticks. She maybe taking responsibility in a video but until everyone gets their money, she’s still in the wrong

  • Bibooschka

    5 years working on a component... as tacky and standard as it looks like omfg I can’t! Some needed less time to write their dissertation...

  • Grimm. FadedTV
    Grimm. FadedTV

    People talk fast when they lie

  • ola kosmider
    ola kosmider

    why am i watching this in november 2019 for absolutely no reason

    • KBellaBeauty


    • Random Commentator
      Random Commentator

      Because Tom Harlock

    • Z. D.
      Z. D.

      ola kośmider Me too

    • Arianna Vega-Curtis
      Arianna Vega-Curtis

      LMFAO riiight 🤣 insomnia diaries pt. 25361

    • erica kimble
      erica kimble

      😂😂😂😂😂😂😂😂😂 me too

  • Vidhi Vishariya
    Vidhi Vishariya


    • Vidhi Vishariya
      Vidhi Vishariya

      @Sydney Bruder I know yaa 😂

    • Sydney Bruder
      Sydney Bruder

      Vidhi Vishariya yassss I need more tea🤣

  • Marie Lefèvre
    Marie Lefèvre

    “It’S FdA aPpRoVeD” So are cigarettes.

    • Yoshana

      I read this comment exactly the moment she was saying it and made it that much funnier.

  • Kendra F
    Kendra F

    I’m late but I believe her

  • Chase Away
    Chase Away

    I generally am glad that the line was reinforced in a new format.

  • Matthew Cisneros
    Matthew Cisneros

    This feels like a threat. Like I can be like Me: why do they look like that Jaclyn: THE PEOPLE USE COTTON GLOVES AND THIS ARE FIBERS SO ITS NOT BECAUSE WE ARE DIRTY 👺👺👺😤😤😤🤬🤬🤬😡😡😡🤜🤜🤜🤛🤛🤛👏👏👏👏🔫🔫🔫🔫

  • Yasya Yanevskyy
    Yasya Yanevskyy

    Why are there hard metal bits in it tho?

  • Charlsie Smith
    Charlsie Smith

    Wow, Jaclyn how did you find a new lab to get this new product ready so fast. Lmao

  • The Leah Show
    The Leah Show

    She did not even talk about the glass and Metal in her lipsticks girl bye🤡🤦🏽‍♀️

  • Frank Cruse
    Frank Cruse

    Jaclyn: Let's talk about my lipstick how they are getting black bubbles, cutting people's lips, have hair in them and are melting and breaking. Also Jaclyn: My lipsticks are safe to you and they will not harm you. LMFAO WHAT!

  • places of india
    places of india

    People she manufactured her lipsticks in 2017....but she was stuck in divorce n stuff and she did not want her husband to get the profit so the lipsticks sat in the warehouse for quite some time...the ingredients she used reacted n is the story

  • Demir Betsa
    Demir Betsa

    Jaclyn makes excuses for another product she released that failed or had issues for 14 minutes

  • Bluuivyyx Does it
    Bluuivyyx Does it


  • Lawrence

    why are Jeffree's Lipsticks not having any of these issues? hmmm

  • Margarita Rodriguez
    Margarita Rodriguez

    I really thought it was sincere I’m confused. No tears, solutions honestly she must be embarrassed I’m rooting for her

  • Scrubs Only
    Scrubs Only

    she can kiss her cosmetic career goodbye. a few bad experiences are warranted but the fact that she had to post a whole video about it just shows how many bad reviews she got. allllll set girl 🙅🏻‍♀️

  • Hails520 ##
    Hails520 ##

    It blows my mind that she is the only person who has to sign off on the samples and make sure the product is perfect and that she is happy with it before it goes off to production in mass sale. And all she is doing is blaming the lab....



  • Ariel Mabelle
    Ariel Mabelle


  • Jessica

    geez she talks fast, slow tf down with your lies hun

  • Temi

    why should i have to "wait for the lipsticks to cool down" to use them. Are you for real, its LIPSTICK NOT A BOWL OF SOUP WTH. 5 months later and i still outraged. lol

    • Sydney Bruder
      Sydney Bruder

      Temi 🤣🤣

  • Keene Yong
    Keene Yong

    I’m sad it didn’t turn out well but I hope it doesn’t happen to you again and that the business will be better as time goes on

    • Keene Yong
      Keene Yong

      And I know I’m late but...

  • Kayleigh Bacon
    Kayleigh Bacon

    I can't believe she left this video up.

  • uhuh yeah
    uhuh yeah

    get fucked

  • irene santacruz
    irene santacruz


  • Félicia Cayer-Caron
    Félicia Cayer-Caron

    J'ai jamais vu autant de dislike 😱🤣

  • Cheree Henagan
    Cheree Henagan

    Girrrrrrrrl, why the need to sound soooo pissed, like this is your fuckup, NOT the customers!!!!

    • Tabitha K.
      Tabitha K.

      Wouldn't you be upset if your makeup brand got fucked up like this? If she was calm you'd be whining that she doesn't care.

  • Elyca Moreno
    Elyca Moreno

    99% the hairs 0.4% holes 0.4% grittyness 0.2% melting issue Let’s be clear Jaclyn

  • Rachel Riot
    Rachel Riot

    I’m not sure what’s worse.. Jaclyns lipsticks or this video??

  • Leslie Dryden
    Leslie Dryden

    That glove shit makes so much sense I hate you had to go through that shit girl. You didn't deserve that shit

  • Dannia Mendoza
    Dannia Mendoza

    Check out the body language video on this!!!!!

  • N1 A
    N1 A

    Oh my God, no more excuses please. But how the heck did that happen though?!

  • Kawaii Vlogs Gaming
    Kawaii Vlogs Gaming

    3:30 3:59 : iT IS OcoGENe

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